FAQ

We source our African Textile globally from partners throughout African and fairy tradecwholesale in Nigeria.Our products are handmade by artisan in Canada.

Wipe clean with a dry or damp cloth only. Do not submerge in water. Rub with food grade mineral oil periodically to keep the wood from splitting and preserve its life. Do not put RAFFIA items in the dishwasher

Lightly spray with water and reshape by hand

Turn fabric on wrong side/back and run a hot iron over the area. Slowly peel off the sticker.

Fold the pillow insert in half, like a pizza then gently pull the cover over the insert towards the corners. Flatten corners then fluff.

We recommend pillow inserts be 1-2 inches larger than the pillow cover depending on your desired fullness.

Yes, please email your request information about your business including physical and web address to signageclothingandcrafts@gmail.com. We will review then get back to you if a wholesale partnership is possible

We recommend if possible to wash the fabrics / clothing by hand, so the colors stay the most beautiful. The colors of the fabrics are colorfast and are suitable for machine washing at 40 degrees Celsius maximum. Do not tumble dry and do not use chemicals / bleach! Note: All fabrics can shrink up to 5% by washing in the washing machine. This is quite normal with cotton fabrics. On average, they shrink about 3% after a first wash at 30 or 40 degrees Celsius. So keep this in mind when projecting.

Almost all African fabrics contain stickers on the fabric. These stickers have been put on by the manufacturer. Unfortunately, many of these stickers cannot simply be pulled off, as they may tear or leave adhesive residue. To avoid this, they can be completely removed using the following instructions: The easiest way to remove the stickers is to first iron the stickers from the back of the fabric with a steam iron, these stickers will then release on their own. To remove any remaining adhesive residue you can lightly steam it again and rub it off with a cloth, or wash short pieces of fabric afterwards at a maximum of 40 degrees Celsius. Do not use chemicals or other cleaning agents. Do not put in the dryer!

We ship Worldwide, you can see all our shipping rates and transit times on our shipping rates page..

A: Yes, we can offer you an Express shipment. In most cases we will use DHL Express to have your item delivered quickly around the world. Prices vary on weight and shipping destination. During checkout, the DHL Express option will be available to choose.

A: First, check our return policy to see if your purchase meets the return conditions. If it does, you can fill out the return form at the bottom of that page. After reviewing your request, we will send you the exact return instructions by email. You will receive these return instructions within 1-3 working days